Terms and Conditions

Below is the contractual document that will govern the contracting of products and services through the website   tridecor.net , property of TRIDECOR PENG SL   (hereinafter the provider) . The acceptance of this document implies that the user:

  1. You've read, you understand and you're agree with this text.
  2. That is a person with sufficient capacity to contract.
  3. That assumes all the obligations set forth herein.

These conditions will have an indefinite period of validity and will be applicable to all contracts made through the website   tridecor.net,   of the provider.

These general conditions of sale apply strictly to all sales of products made in Spain, including the Canary Islands and the Balearic Islands.

The provider reserves the right to unilaterally modify these Conditions, without affecting the goods or promotions that were acquired prior to the modification.


Identity of the parties

On the one hand, the supplier of the goods or services contracted by the user is TRIDECOR PENG SL, with registered office in Fuenlabrada (Madrid), Calle Riaño núm. 24 and with CIF B-86700143, registered in the Mercantile Register of Madrid, volume 31143, folio 131, sheet M-560498, and with customer service telephone number 916422941, and of another,

The user, registered on the website by means of a username and password, over which he has full responsibility for use and custody, being responsible for the veracity of the personal data provided to the provider.


Purpose of the Contract

The purpose of this contract is to regulate the contractual sale-purchase relationship born between the provider and the user at the time when the latter accepts the corresponding box during the online contracting process.

The contractual relationship of purchase involves the delivery, in exchange for a specific price and publicly exposed through the website, of a specific product or service.



The hiring procedure can only be carried out in the Spanish language. In case it could be carried out in another language it will be indicated before starting the contracting procedure.

The user to be able to access the services offered by the provider, must register through the website through the creation of a user account. To do this, the user must provide free and voluntary personal data that will be required.

The user will select a username and password, committing to make diligent use of them, and not make them available to third parties, as well as to notify the provider of the loss or theft of the same or possible access by an unauthorized third party. , so that it proceeds to the immediate blockade.

The user will not be able to choose as user name words that have the purpose of confusing others by identifying the latter as an integral member of the provider, as well as expressions that are abusive, injurious and in general, contrary to the law or to the demands of morality and good manners.

Once the user account has been created, it is informed that in accordance with what is required by art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps:


In any case, the hiring platform of the provider will inform the user, once the contracting procedure is finished, via e-mail regarding all the characteristics, price, forms of transport, date of contracting and estimated delivery of the product or service contracted.



When making the order, the customer can freely choose to pay the purchases made by:

  1. Bank transfer to the account opened in Banco Sabadell, owned by TRIDECOR PENG SL: ES94 0081 0392 0700 0132 2634
  2. By credit card.


Delivery of orders

The delivery of orders will be made at the delivery address freely designated by the user. In this way, the provider assumes no responsibility for when the delivery of the product or service does not occur as a result of the data provided by the user are false, inaccurate or incomplete or when the delivery can not be made for reasons beyond the control of the user. shipping company, assigned for this purpose, as is the absence of the recipient.

Without prejudice to the foregoing, the lender must take the measures required of a diligent merchant so that the delivery can be made within the agreed time, and if not, as soon as possible, to the satisfaction of the sender as well as the recipient, so it can not impute any responsibility against the provider.

The products purchased will be delivered to the person and address indicated in the order, will be delivered door to door.

On Saturdays, Sundays and holidays there will be no delivery or delivery of orders.

However, your delay will not imply or cancel the order or compensation.

An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the delivery receipt. It is up to the customer to check the status of the goods upon receipt and indicate any anomalies on the delivery receipt. If you notice any anomaly in the package you must indicate on the delivery note of the carrier "pending review" and notify Tridecor within 24 hours of receipt.

For shipments outside of Spain and Portugal, contact us.


Price and term of validity of the offer

The prices indicated for each product include the Value Added Tax (VAT) or other taxes that may be applicable and in any case shall be expressed in the Euro currency (€). Said expenses, unless expressly indicated otherwise, do not include the costs of shipping, handling, wrapping, shipping insurance or any other additional services and attachments to the product or service purchased.

The prices applicable to each product will be those published on the website and applied automatically by the contracting process in the last phase of the same. The client assumes that in any case the economic valuation of some of the products may vary in real time. In any case this will always be previously communicated to the users.

Any payment made to the provider will entail the issuance of an invoice in the name of the registered user. This invoice will be automatically sent to the email address provided by the user.

For any information about the order, the user will have the customer service telephone number of the provider, which is 916422941 or via email to the e-mail address info@tridecor.net. In any case, the order number that was assigned and indicated in the confirmation email of the purchase must be indicated in the subject of the message or to the teleoperator.


Right of withdrawal

The user will have a period of 15 working days from the date of receipt of the product for the return of the same. Unless the return is made for defects in the product, the expenses related to the shipment will be assumed by the user. In any case the product must be returned in its original packaging and in perfect condition.

The right of withdrawal can not be applied to software applications that are directly downloaded through the portal or that are personalized products or that for reasons of hygiene or other legally contemplated exceptions are not susceptible of this right.



All products offered through the website are completely original, unless otherwise indicated in its description.

All of them have a guarantee period of 2 years, according to the criteria and conditions described in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.


Applicable law and jurisdiction

These conditions will be governed or interpreted in accordance with Spanish law in matters not expressly established. The provider and the user, agree to submit any dispute that may arise from the provision of the products or services subject to these Conditions, to the Courts and Tribunals of Fuenlabrada.



Person in charge: Identity: Tridecor Peng SL   - CIF: B86700143    Postal address:   Calle Riaño, 24, 28947, Fuenlabrada (Madrid)   Phone: 916422941     Email:   info@tridecor.net

"In the name of the company, we treat the information you provide us with in order to provide them with the requested service and perform billing. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with the legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation on whether Tridecor   We are treating your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.




In the case that in WWW.TRIDECOR.NET, links or hyperlinks were made to other Internet sites, TRIDECOR PENG SL, will not exercise any type of control over said sites and contents. In no case 
TRIDECOR PENG SL will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and
constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.


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